Surgery Mission Statement

Hungerford Surgery is a well established General Medical Practice. We strive to work in partnership with our patients to provide the best quality health care in a safe and supportive environment.

Vision

To provide the highest achievable standard of care and treatment by well trained and motivated medical, nursing and multi-disciplinary staff working within local and national regulation, standards and evidence based guidance.

Core Values

Caring

  • To treat all with kindness and empathy
  • To respect patient’ s dignity and privacy
  • To involve patients and their families in decisions about their care and treatment
  • To treat all equally and fairly and respect diversity at all times

Safe

  • To maintain a safe and health promoting environment
  • To assess and respond to needs of our patients
  • To provide an appropriate range of high quality and cost effective services
  • To identify the adults and children at risk and protect and support them
  • To adequately review and investigate significant events, complaints and feedback

Team work

  • To have effective and compassionate leadership
  • To value the contribution of each team member
  • To work in co-operation with other teams
  • To build a safe and supportive environment for our staff
  • To speak and act truthfully and be accountable for our actions

Learning and improving

  • To be a learning organization and provide learning opportunities for relevant students
  • To continuously learn, develop and improve our services

Culture

  • To nurture a culture which is open, friendly and forward-looking