Mission Statement

Our mission statement

The Hungerford Surgery is a well established general medical practice. We strive to work in partnership with our patients to provide the best quality healthcare in a safe and supportive environment.

Vision

To provide the highest achievable standard of care and treatment by well trained and motivated medical, nursing and multi-disciplinary staff working within local and national regulation, standards and evidence based guidance.

Core values

Caring

To treat all with kindness and empathy
To respect patient’ s dignity and privacy
To involve patients and their families in decisions about their care and treatment
To treat all equally and fairly and respect diversity at all times

Safe

To maintain a safe and health promoting environment
To assess and respond to needs of our patients
To provide an appropriate range of high quality and cost effective services
To identify the adults and children at risk and protect and support them
To adequately review and investigate significant events, complaints and feedback

Team work

To have effective and compassionate leadership
To value the contribution of each team member
To work in co-operation with other teams
To build a safe and supportive environment for our staff
To speak and act truthfully and be accountable for our actions

Learning and improving

To be a learning organization and provide learning opportunities for relevant students
To continuously learn, develop and improve our services

Culture

To nurture a culture which is open, friendly and forward-looking

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